ibox4d Casino & Sportsbook Data Care

This page describes what we collect when you use ibox4d and how we keep that data protected. We operate a gaming and sportsbook platform available in supported jurisdictions. Our privacy commitments cover account registration, payment processing, game activity, customer support, and withdrawal verification.

We understand that your personal information is sensitive. When you create an account on ibox4d, deposit funds via DANA, e-wallet, mobile banking, or other local payment methods, or interact with our live-dealer tables and slot games, we collect specific data to verify your identity, process transactions, and provide support. This policy explains our approach to data collection, storage, and your rights.

Our services are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What We Collect on ibox4d

We collect data in three categories: account information, transaction records, and activity logs. When you register on ibox4d, we ask for your name, email address, phone number, and date of birth. We use this information to verify your identity and comply with local anti-money-laundering rules. We do not share your email or phone with third parties unless required by law.

When you deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, timestamp, and transaction ID. We retain these records to process withdrawals, investigate disputes, and meet regulatory obligations. Our payment processors may store encrypted card or wallet data on their own servers, which sit outside Indonesia.

We log your activity on ibox4d—which games you play, how long you stay online, your IP address, and your device type. We use this data to detect fraud, prevent account takeover, and improve our platform. We do not sell this information to advertisers or data brokers.

How We Use Your Data

We use your data for five main purposes. First, we verify your identity and age to comply with local gaming regulations. Second, we process your deposits and withdrawals securely. Third, we detect and prevent fraud, money laundering, and account abuse. Fourth, we provide customer support in multiple languages during business hours. Fifth, we improve our platform by analyzing how users interact with our slot games, live-dealer tables, and sportsbook markets.

We do not use your data to send unsolicited marketing emails or SMS. If you opt in to promotional updates, you can unsubscribe at any time via your account settings or by contacting our support team. We do not profile you based on your gaming history or betting patterns to target you with personalized ads.

Our servers are located in multiple jurisdictions, including outside Southeast Asia. This means your data may be transferred to and stored in countries with different privacy laws. We use encryption and access controls to protect your information during transfer and storage.

Third-Party Processors

We work with payment processors, hosting providers, and customer support platforms to run ibox4d. These third parties may access your name, email, phone, and transaction history to perform their services. We require them to sign data-processing agreements that bind them to the same confidentiality and security standards we follow.

Payment processors for mobile banking, local payment, online payment, and bank transfers (e-wallet, mobile banking, local payment, online payment) may retain your payment data on their own systems. We do not control how long they store this information. If you have questions about a specific payment processor's privacy practices, contact our support team and we can direct you to their policy.

Your Rights

You have the right to access, correct, and delete your personal data on ibox4d. To request a copy of your account information, email our support team with your account username and a photo of your ID. We will respond within 10 business days. You can also update your email, phone, and address directly in your account settings.

If you wish to close your account and have all your data deleted, contact our support team. We will remove your personal information from our active systems within 30 days, except where we are required by law to retain records (such as transaction history for anti-money-laundering compliance). Some data may remain in backup copies for up to 90 days.

Cookies and Tracking

We use cookies to keep you logged in to ibox4d, remember your preferences, and track how you navigate our platform. These cookies are essential for the site to function. We do not use cookies to track you across other websites or to build a profile for third-party advertisers.

You can disable cookies in your browser settings, but this may prevent you from accessing your ibox4d account or playing our games. We do not respond to "Do Not Track" signals because our cookies are necessary for account security and service delivery, not for marketing.

We keep your data secure because your trust is the foundation of ibox4d.

Data Breach and Contact

If we discover a data breach that affects your personal information, we will notify you by email within 72 hours. We will explain what data was compromised, what steps we are taking to secure it, and what you can do to protect yourself. We will also report the breach to relevant authorities as required by law.

If you have questions about this privacy policy, want to exercise your rights, or suspect unauthorized access to your ibox4d account, contact our support team. We offer multilingual assistance during business hours. You can also reach us during major events like Liga 1 matches, Piala AFF tournaments, or Idul Fitri holidays—our support team works extended hours during these periods to help users in Jakarta, Surabaya, Bandung, Medan, and Semarang.

We update this policy periodically to reflect changes in our service, local regulations, or data-protection practices. When we make material changes, we notify users via email or in-app notice. Your continued use of ibox4d after such changes means you accept the updated policy.